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Brands FAQs

  • How can SOCIALCxN assist a Brand in maximizing ROI?

    We believe in a data driven approach to Influencer Marketing. This is the core competence of our platform. We provide customer reporting tools so that Brands can measure the impact of their campaigns. Our performance reporting tool will help Brands with weekly, monthly and annual ROI calculations.

  • What sort of data is available that can help Brands select influencers?

    We analyze and present data for Influencers based on factors such as audience age, location, interest groups, gender, and more.

  • I want to work with Influencers for a niche category. Can I use SOCIALCxN?

    Yes

  • Are there any hidden fees for Brands?

    Absolutely not. We charge Brands a monthly subscription fee to leverage our Platform capabilities. We don’t charge brands any other fees.

  • How are you different from other Influencer Marketing Companies?

    We follow a platform approach and allow full transparency and automation in Influencer Selection, Campaign Management, and Performance Reporting Approach. We do not charge any hidden fees and Brands fully know what they are getting in return for their Marketing Spend. SocialCxN provides you with automation tools for influencer management, social media campaign setup, and performance measurement so you can easily self-manage your Influencer Marketing activities from our platform.

  • Who are Influencers who have registered on SOCIALCxN?

    We have Influencers registered from Facebook, Twitter, Instagram and YouTube. We measure these influencers on basis of their Total Reach and Engagement Levels across Social Media Platforms.

  • Is there a minimum Budget to run a campaign via SOCIALCxN?

    Absolutely not. Brands will decide Campaign Budgets on their own. If you need help, please feel free to contact us and we can guide you based on market trends so you stay competitive in your offers to influencers.

  • Can I communicate directly with Influencers on SOCIALCxN?

    Yes. SocialCxN provides you with the ease to communicate directly with Influencers. To initiate a conversation, simply click on the ‘Message’ option visible on the profile of every SocialCxN Influencer.

  • Why do you need a Brand’s payment information?

    To ensure highest quality, we require your payment information so Influencers could be paid on time.

  • How will I know an Influencer has completed their tasks?

    Once all tasks are completed and approved, you will be sent a notification both on SocialCxN and on your official email ID that you provide.

  • How do I pay Influencers?

    We have partnered with Stripe so Brands can easily pay via credit card in most cases.

  • When do Brand have to pay Influencers?

    In most cases, Brands will escrow the campaign amount to SocialCxN as soon as the Campaign is accepted by selected Influencers. Once the Campaign results are submitted by Influencers, SocialCxN will release payment to Influencers within 48 hours.

  • Who decides on payment amount and terms?

    Brands and Influencers decide on payment terms and conditions in communication with each other via our real-time messaging tools.

  • How will I be notified that an Influencer has completed an assigned campaign?

    You will receive a notification from SocialCxN once an Influencer completes an assigned campaign.

  • Is there a limit on how many influencers I can work with at one point in time?

    No

  • My Campaign has gone live but I want to make some changes. Can I do that?

    Once a campaign is live and Influencers have started working on it, a brand won’t be able to make any changes to the original campaign document. However, if you have any edits/updates that need to be made, you may contact the selected Influencers directly and inform them via our real-time messaging option. We recommend that you document all such communication and feel free to email us incase of any urgent queries.

  • What is BlockChain and how will it help me as a Brand?

    Blockchain technology offers a way for parties unknown to each other to reach agreement (consensus) on a common digital history. A common digital history is important because digital assets and transactions are in theory easily faked and/or duplicated. Blockchain technology solves this problem without using a trusted intermediary. SocialCxN will implement BlockChain which would lead to multiple benefits for Brands including unlimited access to influencers all over the world without requiring intermediaries, lower costs, precise influencer discovery targeting, ROI based Influencer Marketing Management, and more. Feel free to reach out to us for more info.

  • I am a small brand. Can I also use SOCIALCxN?

    Of course. Please feel free to contact us and we will get you started.

  • Who do I contact in case I have more questions?

    Please feel free to email us at support@socialcxn.com.

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